Privacy Policy
How we collect, use, and protect your personal information
1. Information We Collect
We collect various types of information from our users to provide and improve our services. The types of information we may collect include:
- Personal Information: Such as your name, email address, postal address, phone number, and payment information when you create an account, make a booking, or contact our customer support.
- Booking Information: Details about your travel plans, accommodation preferences, activities booked, and special requests.
- Technical Information: Information about your device, browser, IP address, how you use our website, and your preferences.
- Communication Information: Records of your communications with us, including feedback, reviews, and customer service interactions.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and confirming your bookings
- Providing customer support and responding to your inquiries
- Improving our website, products, and services
- Sending you relevant information about your bookings, our services, and promotions
- Analyzing usage patterns to enhance user experience
- Preventing fraud and ensuring the security of our platform
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Hotels, activity providers, and transportation companies to fulfill your bookings.
- Payment Processors: To process your payments securely.
- Business Partners: That offer services in conjunction with ours.
- Legal Authorities: When required by law or to protect our rights.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request corrections to inaccurate information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. For more information about how we use cookies, please see our Cookie Policy.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: Address 1, Address 2, Address 3
Last Updated: March 16, 2023